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    Check In Check Out Managing Hotel
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    Exam 7: Managing Guest Service
  5. Question
    Quality Control Is Maintained by Several Techniques, Including Fear of Job
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Quality Control Is Maintained by Several Techniques, Including Fear of Job

Question 21

Question 21

True/False

Quality control is maintained by several techniques, including fear of job loss; reduction in salary; and assignment of poor working hours (hotels are opened 24 hours per day).

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