True/False
Meeting planners have started asking for guarantees from the hotel (coffee served with 5 minutes after the meeting session breaks) to balance the guarantees they give (so many hundred covers for the final banquet).
Correct Answer:
Verified
Correct Answer:
Verified
Q31: AAA requirements include:<br>A) Accessibility for the handicapped<br>B)
Q32: Amazingly, cleanliness ranks lower in guest survey
Q33: Employee empowerment has emerged because the hotel
Q34: "Road warriors"protect travelers against mishaps and are
Q35: Despite all the fancy amenities available, guests
Q37: Sheraton's "Service Promise"awards discounts, frequent-guest points and
Q38: Public areas, such as lobbies, are the
Q39: To show that the every complaint is
Q40: Hotel labor unions are strongest in the
Q41: Franchise inspectors and rating agencies frequently visit