Multiple Choice
How would you resolve this complaint: Power on the room TV went off for 30 minutes after the guest had paid for a film on HBO?
A) Give his party of 4 a round of drinks in the bar
B) Upgrade two levels to a master suite
C) Give an allowance for the cost of the film
D) Comp the guest's room for the night
E) Each of these would be appropriate
Correct Answer:

Verified
Correct Answer:
Verified
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