Which of the Following Would Be Part of an Effective

Multiple Choice

Which of the following would be part of an effective bad-news message in the workplace?

A) "Good customer service is important. Be sure to follow procedures to avoid any further customer complaints."
B) "Just keep in mind that Benjamin started at the same time as you, but his numbers are much higher. This may be an issue at promotion time, if you know what I mean."
C) "We definitely value initiative at this company, and that will be an asset for you. Just make sure to check with me before moving forward with major decisions like this in the future."
D) "I'd like to discuss some of the issues we had on this project so that you don't repeat them on the next one."