For an Inexperienced User, His/her Anxiety About the Use of Computers

Multiple Choice

For an inexperienced user, his/her anxiety about the use of computers can be alleviated by:

A) using computers that are equipped with the latest technology
B) a system with little direction/instruction for the purpose of feeling in control
C) a professional look of computer systems that makes the user feels like an expert
D) direct manipulation techniques such as touch screen and voice input
E) an interface with fancy colors that are strong in contrast