Julia's Cookies Has Identified the Following B2C Delivery Control Activity

Multiple Choice

Julia's Cookies has identified the following B2C delivery control activity risk: "Customers filing fictitious claims that products were damaged upon receipt may result in fraudulent refunds to customers." Choose from the list of control activities below one of the appropriate control activities for this risk statement.

A) Refunds and returns require customers to submit a photo of the product condition.
B) Social media posts subject to review and approval before posting
C) Only cashless payments accepted in stores
D) Food tampering stickers or seals on delivery containers