ERP Systems Are Complex and Expensive Technology

Multiple Choice

ERP systems are complex and expensive technology. The integration of all systems into a unified ERP system has certain goals. One goal is quality improvement. What is the best definition of quality improvement?

A) All the business data resides in one single system, making it accessible to authorized users who need it to perform their tasks.
B) While the initial implementation cost and any customization of an ERP system are expensive, the long-term costs may be less associated with owning one system, as opposed to multiple systems.
C) With the availability of real-time data all in one place, it simplifies the collection, analysis, and reporting of business data and improves business decisions.
D) With the continuous collection, analysis, and reporting of business data, management can better benchmark the business against its competitors.