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To Create Customer Value and Compete, Firms Can Utilize Which

Question 13

Multiple Choice

To create customer value and compete, firms can utilize which one of the strategic combinations?


A) High cost, high quality, and poor customer service
B) Low cost, low quality, and poor customer service
C) Low cost, high quality, and great customer service
D) High cost, low quality, and great customer service
E) High cost, low quality, and poor customer service

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