Multiple Choice
Customer relationship management is
A) Creating and maintaining customer relationships
B) Interacting with customers to maintain customer satisfaction
C) Balancing customer requirements with supply chain capabilities
D) Satisfying customer orders
E) Managing product returns and disposal effectively
Correct Answer:
Verified
Correct Answer:
Verified
Q31: An activity associated with the customer service
Q32: Demand management is<br>A)Making goods to satisfy target
Q33: Which state best describes the enterprise resource
Q34: Concurrent engineering means<br>A)The planning, scheduling, and controlling
Q35: An activity associated with the customer service
Q37: An activity associated with the order fulfillment
Q38: Which of the following is NOT one
Q39: Which of the following is NOT true
Q40: An activity associated with the demand management
Q41: An activity associated with the supplier relationship