Multiple Choice
You are part of a knowledge management team that is interested in improving the user experience for your organization. The team members know you have taken a course in informatics and ask your advice about how to get started with usability in the organization. You recommend:
A) talking to the CEO about her ideas.
B) examining the support call lists and system change requests.
C) working with only physicians, since they have been the most vocal about issues with the EHR.
D) hiring a consultant.
Correct Answer:
Verified
Correct Answer:
Verified
Q1: You want to make sure you consider
Q2: Task analysis may involve: (Select all that
Q3: You are asked to perform a heuristic
Q4: Which of these best describes an example
Q6: Measuring user interaction, or user interaction satisfaction,
Q7: National efforts to improve the user experience
Q8: Nielsen coined the term "Discount Usability Testing"
Q9: Your organization acknowledges that providers want to
Q10: Your team is working on a mobile