Multiple Choice
In writing a routine claim,
A) the message should begin with a request for action.
B) the message should begin with the details and explanation.
C) the message should begin with an expression of appreciation of the business relationship.
D) none of the above.
Correct Answer:

Verified
Correct Answer:
Verified
Q16: The impersonal nature of form letters makes
Q17: If you need to convey information that
Q18: Asking a colleague or employee to walk
Q19: Appreciation letters that are not sent in
Q20: The organization of business messages should be
Q22: Which of the following guidelines for writing
Q23: The Equal Credit Opportunity Act requires that
Q24: One recommended way to check the quality
Q25: Which of the following requires an individualized
Q26: You are writing to ABClothes.com to request