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    Business Communication
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    Exam 7: Delivering Bad-News Messages
  5. Question
    Providing an Alternative or Counterproposal to a Refusal for a Request
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Providing an Alternative or Counterproposal to a Refusal for a Request

Question 33

Question 33

True/False

Providing an alternative or counterproposal to a refusal for a request should be avoided since it would only heighten audience frustration over the bad news.

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