Multiple Choice
Which of the following are FALSE when writing bad-news messages?
A) The writer should focus on the good rather than the bad.
B) The writer should present the negative ideas in positive terms when possible.
C) The writer should state what can be done rather than what cannot be done.
D) The writer should state the bad news early and reinforce it throughout the message.
Correct Answer:
Verified
Correct Answer:
Verified
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