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When Writing a Message Offering Constructive Criticism to a Business,the

Question 85

Multiple Choice

When writing a message offering constructive criticism to a business,the writer's intent should NOT be


A) to inform management about changes that need to be made.
B) to assure a better experience for future clients.
C) to get even when bad service has been rendered.
D) to include only specific facts that can be verified.

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