A Salesperson at Best Buy Tells Donovan That the Sony

Multiple Choice

A salesperson at Best Buy tells Donovan that the Sony Notebook is one of the most reliable computer notebooks ever made. Donovan, however, has just heard about a second Sony recall for this model because of overheating. If Donovan engages in selective distortion, his most likely response will be to

A) buy the Sony.
B) forget the information from the salesperson.
C) ignore the recall as a fluke.
D) focus on positive aspects of the Sony.
E) cease shopping for a computer notebook at this time.