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    Human Relations The Art and Science
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    Exam 10: Conflict and Conflict Resolution
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    The Defense-Arousing Message That Implies the Speaker Is Smarter, Knows
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The Defense-Arousing Message That Implies the Speaker Is Smarter, Knows

Question 89

Question 89

Multiple Choice

The defense-arousing message that implies the speaker is smarter, knows more, or is somehow better than the listener is a(n) ________ message.


A) empathy
B) neutrality
C) superiority
D) description

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