Multiple Choice
Kimberly and Shannon are waitresses in the same restaurant. When Kimberly waits on her customers, she has made it a habit to lightly touch them on the arm or shoulder. Shannon never touches her customers when she works. According to Crusco and Wetzel (1984) , what effect will these behaviors have on the waitresses' tips?
A) Shannon will get higher tips than Kimberly.
B) Kimberly will get higher tips than Shannon.
C) Kimberly and Shannon will get standard tips.
D) Kimberly and Shannon will get below standard tips.
Correct Answer:
Verified
Correct Answer:
Verified
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