Many Car Rental Companies Require Overtime of Their Employees to Adjust

Short Answer

Many car rental companies require overtime of their employees to adjust for the peaks of seasonal demand. This aggregate planning approach has resulted in high employee turnover. Because of the high turnover, car rental companies have had difficulty hiring the right number of employees and the training provided to these new employees has been minimal. Discuss the implication of this strategy for the car rental business. Are there any other strategies that you would recommend the car rental companies' implement in addition to using overtime?