Which of the Following Statement Is Not True About Managing

Multiple Choice

Which of the following statement is not true about managing queues of people?

A) The actual amount of time a customer waits is a function of five features of every queuing system
B) Knowledge of the queue configuration and the parameters describing the arrival and service rates make . it possible to determine a number of measures describing the queuing system's performance.
C) An understanding of the probabilities of a customer balking is useful for determining the sequencing method to use.
D) Service rates typically follow a negative exponential distribution.