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Gary Kessler Is Discussing Employee Improvement with a Colleague, Shana

Question 20

Multiple Choice

Gary Kessler is discussing employee improvement with a colleague, Shana Velazquez. They are at odds over the difference between training and development. They decide to contact their former management professor, Lucas William, for an answer. Most likely, William will indicate that __________.


A) training refers to improving an employee's skill to do future jobs, whereas development seeks to develop an employee's conceptual and human relations skills for the current job
B) training refers to improving an employee's skill to do current jobs, whereas development seeks to develop an employee's conceptual and human relations skills for a future job
C) training and development both refer to improving an employee's ability to perform the currently assigned tasks
D) There is no distinction between training and development.

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