Mercedes-Benz Credit Corporation Set Out to Restructure Its Operations in the United

Multiple Choice

Mercedes-Benz Credit Corporation set out to restructure its operations in the United States by instituting all of the following except:

A) offered the security of a new job to anyone bold enough to eliminate his or her current position.
B) reminded employees that fear was a normal and essential element of change.
C) eliminated four layers of management as a result of employee recommendations.
D) used financial incentives to convince employees that even cutting their own jobs wouldn't hurt them.