Jeanine Yates Has Initiated and Implemented Many Changes in Her

Multiple Choice

Jeanine Yates has initiated and implemented many changes in her workplace. Some have been successful, and others have not. Yates must understand that the ability to sustain and make change work depends primarily on ___________.

A) the ability to terminate poor workers after change has been made
B) the skill of the change initiator
C) how well the organization monitors reactions and improvements after the change effort
D) the skills and abilities of the employees involved in the change