Multiple Choice
Which of the following best describes business process reengineering?
A) the redesigning of business processes to improve performance, quality, and productivity
B) as program certifying that a factory, laboratory, or office has met the quality management standards of the International Organization for Standardization
C) the principle of looking at the supply chain as a whole in order to improve the overall flow through the system
D) a program certifying that a factory, laboratory, or office has developed pollution-control standards
Correct Answer:

Verified
Correct Answer:
Verified
Q34: Whereas goods are produced, services are _.<br>A)
Q35: Operations competence can be built on _.<br>A)
Q36: ISO 9000 originated in _ to standardize
Q37: ISO 9000 originally was an attempt to
Q38: A PERT chart indicates the critical path,
Q40: _ stresses the use of standard and
Q41: _ is ensuring that a manufacturing firm's
Q42: What factors might be considered in Norcal's
Q43: How does capacity planning differ between goods
Q44: Define TQM.