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Windows Will Not Start After a Technician Has Upgraded a New

Question 19

Multiple Choice

Windows will not start after a technician has upgraded a new device driver. Which of the following makes sense for a next step in the troubleshooting process?


A) Reboot in normal mode and let Plug and Play work through the problem.
B) Use the Recovery Console with the fixboot option.
C) Reboot in Safe Mode and use rollback feature in Device Manager.
D) Turn off the machine and physically uninstall the device. Then reboot.

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