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Sarah Is the General Manager for an Electronics Company, and They

Question 77

Multiple Choice

Sarah is the general manager for an electronics company, and they are currently evaluating company's performance for the year. Sarah decided to use a balanced scorecard (BSC) to look at both financial and nonfinancial metrics. Which of the following would be an appropriate objective to be implemented under the learning and growth perspective?


A) Hire an experienced sales manager
B) Improve efficiency of collecting outstanding accounts
C) Increase market share for the computer division
D) Increase operating cash flows

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