Managers Have a Tendency to Let Their Programmed Activities Overshadow

Multiple Choice

Managers have a tendency to let their programmed activities overshadow their nonprogrammed activities because ________.

A) the outcomes of nonprogrammed decisions are more uncertain
B) the outcomes of programmed decisions are recognized and appreciated more by top management
C) the outcomes of nonprogrammed decisions are more predictable and routine
D) the outcomes of programmed decisions directly affect the employees of the organization