A Sales Manager Announces That All Weekly Sales Reports Must

Multiple Choice

A sales manager announces that all weekly sales reports must be submitted via e-mail,rather than hardcopy.However,some of the veteran staff members are still putting their reports in the manager's office mailbox.Which of the following would be the least effective way of winning over those who are resistant to this change?

A) providing all required hardware, software, and training
B) explaining how electronic submissions save time, paperwork, and money
C) praising staff when they successfully submit their reports electronically
D) stressing that younger staff members have no problem e-mailing their reports