The Essence of an Organizational Development (OD)approach to Change Is

Multiple Choice

The essence of an organizational development (OD) approach to change is ________.

A) having information technology play a central role in the change effort
B) redesigning a firm's processes to achieve dramatic improvements
C) its emphasis on planned efforts focusing on people and their interrelationships in organizations
D) its skill at creating, acquiring, and transferring knowledge, and modifying its behavior to accommodate changes.