While Working at a Busy Law Firm, Bruce Is Using

Multiple Choice

While working at a busy law firm, Bruce is using Skype to meet with a client in another state. Although Bruce is trying to concentrate, he is also replying to an important text on his phone and is handed an incoming fax by his assistant. Bruce takes notes on the meeting, but he notices later that there are several important details missing. Bruce probably missed those details as a result of __________________ during his client meeting.

A) selective attention
B) glazing over
C) pseudolistening
D) information overload