Chrissie Is the Owner of a Small Photocopying Business

Multiple Choice

Chrissie is the owner of a small photocopying business. When her daughter participates in a fundraiser for a cheerleading competition, Chrissie asks her employees to contribute to the fundraiser, even though she pays most of them minimum wage. Most of her employees feel obligated to contribute, and are upset. Which of the following practices of a competent communicator might Chrissie keep in mind to understand her coworkers' feelings better?

A) Practicing self-awareness
B) Behaving ethically
C) Thinking with cognitive complexity
D) Adaptability