Shari Works for the State Division of Child Protective Services

Multiple Choice

Shari works for the state division of child protective services. The e-mails and faxes she sends and receives contain highly confidential information that has the potential to harm others' reputations and even their safety. Shari carefully maintains her e-mail distribution list, and every e-mail and fax she sends includes a note on the bottom informing the recipient that all information contained therein is confidential. Shari is attempting to overcome which challenge to communication technology in the workplace?

A) Reducing distraction
B) Choosing a communication channel
C) Work/life conflict
D) Ensuring security