The Following Are Reasons Some Companies Have Resisted Becoming Customer-Centric

Multiple Choice

The following are reasons some companies have resisted becoming customer-centric except:

A) Some believe they should invest in employees rather than customers.
B) Some believe that customers are scarce.
C) Some believe that they should prioritize cash flow, focusing on products to ensure profitability.
D) Some believe they should prioritize "brand promise," believing that brand awareness is the key to profitability.
E) None of the above