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  3. Study Set
    Managing Customer Experience
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    Exam 7: Interacting With Customers: Customer Collaboration Strategy
  5. Question
    Creating a "Front Door" for a Company's Web Site Is
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Creating a "Front Door" for a Company's Web Site Is

Question 10

Question 10

Multiple Choice

Creating a "front door" for a company's Web site is an example of:


A) business process reengineering
B) differentiating customers by needs
C) differentiating customers by value
D) touchmapping

Correct Answer:

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