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  2. Topic
    Business
  3. Study Set
    Managing Customer Experience
  4. Exam
    Exam 12: Using Customer Analytics to Build the Success of the Customer-Strategy Enterprise
  5. Question
    According to Jim Goodnight, Why Is It Important That an Enterprise
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According to Jim Goodnight, Why Is It Important That an Enterprise

Question 8

Question 8

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According to Jim Goodnight, why is it important that an enterprise have a holistic view of the customer? How does customer analytics enable this view?

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