Some Observers Have Described the Reliance on Team Structures to Achieve

Multiple Choice

Some observers have described the reliance on team structures to achieve process improvements as clan-based control. The most important aspect of clan forms of control to process management is:

A) Their dependence on trust among clan members.
B) Reliance on incentive systems.
C) The dominance of upper-level management.
D) The organization of work into a cellular structure.