menu-iconExamlexExamLexServices

Discover

Ask a Question
  1. All Topics
  2. Topic
    Business
  3. Study Set
    Customer Service Career Success
  4. Exam
    Exam 4: Use the Telephone Well for Good Service
  5. Question
    When Placing a Business Call, Plan What You Will Say
Solved

When Placing a Business Call, Plan What You Will Say

Question 7

Question 7

Multiple Choice

When placing a business call, plan what you will say and jot down some notes that include your:


A) company's name.
B) name.
C) both A and B
D) neither A nor B

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions

Q2: Callers should always:<br>A) be professional.<br>B) try to

Q3: Define and describe a call center.

Q4: How can you keep a caller on

Q5: Many customers get their first impression of

Q6: Titles convey:<br>A) uniqueness.<br>B) credibility.<br>C) pompousness.<br>D) stuffiness.

Q8: Calling yourself Mr. or Ms. may give

Q9: The key to holding interest in a

Q10: Call center employees should compensate for the

Q11: The most frequently used features on even

Q12: An answer after two rings or less

Examlex

ExamLex

About UsContact UsPerks CenterHomeschoolingTest Prep

Work With Us

Campus RepresentativeInfluencers

Links

FaqPricingChrome Extension

Download The App

Get App StoreGet Google Play

Policies

Privacy PolicyTerms of ServiceHonor CodeCommunity Guidelines

Scan To Download

qr-code

Copyright © (2025) ExamLex LLC.

Privacy PolicyTerms Of ServiceHonor CodeCommunity Guidelines