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    Exam 2: Use Behaviors That Engage Your Customers
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    To Let a Caller Know When the Call Is Over
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To Let a Caller Know When the Call Is Over

Question 15

Question 15

Multiple Choice

To let a caller know when the call is over:


A) tell him/her, "Thank you for calling . . . ."
B) ask him/her "well, is there anything else today?"
C) tell him/her, "If you're about done . . . ."
D) none of the above

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