Multiple Choice
The first step to reduce waiting time is to:
A) encourage customers to come in at times that are typically slow.
B) plan for seasonal demands.
C) anticipate peak-load times and plan staffing accordingly.
D) all of the above
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q6: The best way to win customer loyalty
Q7: How many more items does someone with
Q8: Customers have an expectation of how long
Q9: People today value time, possibly more than
Q10: Customer convenience stems from:<br>A) efficiency and value.<br>B)
Q12: Explain why home delivery is making a
Q13: Speed is easier to work with than
Q14: Many companies fall into the trap of:<br>A)
Q15: One of the best ways to cut
Q16: Explain the concept of once-and-done service.