Standards That Are Set in the Control Process Serve a Number

Multiple Choice

Standards that are set in the control process serve a number of major purposes related to employee behaviours. Which statement below is NOT correct?

A) Standards assist staff to understand what is expected.
B) Standards provide opportunities for work evaluation, hence employee effectiveness.
C) Standards reduce the negative effects of goal incongruence.
D) Standards identify how job-related deficiencies may be addressed.