Multiple Choice
One possible dysfunctional reaction to control systems is marked by managers trying to improve their standing on performance measures by manipulating resource usage and/or data rather than by achieving bona fide performance improvements. This type of dysfunctional reaction is referred to as:
A) game playing.
B) operating delays.
C) negative attitudes.
D) behavioural displacement.
Correct Answer:

Verified
Correct Answer:
Verified
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