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    Exam 16: Productivity and Quality in Operations
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    The Philosophy That "Quality Is Free Was Introduced by
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The Philosophy That "Quality Is Free Was Introduced by

Question 37

Question 37

Multiple Choice

The philosophy that "quality is free was introduced by


A) Kaoru Ishikawa.
B) Joseph Juran.
C) W. Edwards Deming.
D) Armand Feigenbaum.
E) Philip Crosby.

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