The Top Managers of Prodigy Communications Put Considerable Thought into the Number

Multiple Choice

The top managers of Prodigy Communications put considerable thought into the number of activities, processes, and items that the company measures and controls. In other words, Prodigy's managers are concerned about the amount of __________ in their control system.

A) variety
B) divergence
C) specificity
D) variance
E) homogeneity