Rather Than Addressing All of the Problems of a Struggling

Multiple Choice

Rather than addressing all of the problems of a struggling small business, the manager, Damian Leone, targets only the troubled areas that are brought to his attention. In fact, on days when nothing goes wrong, no one reports anything to Damian. This approach to organizational control that solely focuses on the elements that are not meeting the standards is called

A) management by exception.
B) disparity reporting.
C) difference reporting.
D) management by differences.
E) variance reporting.