The Johns Hopkins Medical Center Calls to Report That a Patient

Multiple Choice

The Johns Hopkins Medical Center calls to report that a patient your office referred has undergone the needed surgery and is doing well. How should you handle this call?

A) Transfer it to the physician if he or she is available
B) Take the call yourself
C) Take a message for the physician if the physician is out, and make sure that the physician talks to the hospital
D) Either transfer it to the physician if he or she is available or take the call yourself