Use the Following to Answer the Questions Below

True/False

Use the following to answer the questions below:
A university's Admissions staff sends one of four different representatives to work at college fairs. A study was conducted to evaluate the relative effectiveness of the four representatives. For each college fair over the course of the year, the number of inquiries from students, the type of fair (large or small), the representative who worked at that fair, and the percent of inquiries that resulted in applications were recorded. It was found that one of the representatives was far more effective at getting lots of inquiries.
-Is this an observational study or an experiment?