Trips to Remember, Inc

Multiple Choice

Trips to Remember, Inc. provides vacation trips to various locations around the world. The company's headquarters are located in Meadows Place, TX. The headquarters provide two main services to the four tourist locales: accounting and customer services (reservations) .
Budget and actual data for each of the four tourist locations are as follows:

- The Accounting Services Department actually incurred $11,000 in accounting costs for May 2012. The Reservation Department incurred $23,000 in actual costs, of which $20,000 were traceable to the locations. Assume the call volume for Prattville decreases to 10,000. The amount of customer service (reservation) costs are allocated to locations based on the number of calls at each location. Which of the following would be true regarding the allocation of customer service costs?

A) Huntsville's allocated customer service costs would decrease.
B) Niceville's allocated customer service costs would decrease.
C) Prattville's allocated customer service costs would decrease.
D) All locations allocated customer service costs would increase.