The New York Times Recently Reported That a Number of Publicly-Held

Essay

The New York Times recently reported that a number of publicly-held corporations have been accused of illegally doctoring hourly employees' time records. Examples included:
? Workers sued Family Dollar and Pep Boys, accusing managers of deleting hours from their time records.
? More than a dozen former Wal-Mart employees said in interviews and depositions that managers had altered time records to shortchange employees.
? The Department of Labor reached two back-pay settlements with Kinko's photocopy centers after finding that managers had erased time for 13 employees.
When interviewed, many of the managers cited pressure from upper-management and the impact of their actions on their own compensation as underlying causes for their actions. All of the companies strongly denied encouraging such illegal and unethical behavior by managers. Compensation experts interviewed agreed that the companies' incentive performance systems may have contributed to the managers' behavior. (New York Times, April 4, 2004)
Required:
(a) Explain how the incentive performance systems of the above named companies could have contributed to this illegal behavior by managers.
(b) Discuss the ethical issues involved in the design of incentive performance systems. In designing a performance-based incentive system, what measures should companies take to avoid illegal and unethical behavior by supervisors?