Multiple Choice
"Keiran is carrying out research into the Greek hotel industry. He is undertaking a case study of one large hotel to find out whether the physical appearance of front of house staff has a favourable effect on guests' perceptions of service quality." What is Keiran's independent variable?
A) Service quality
B) Occupational role
C) Physical appearance
D) Guest perceptions
Correct Answer:
Verified
Correct Answer:
Verified
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Q20: A reasonable length for a postal questionnaire
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Q23: Questionnaires always have to be administered by
Q24: A high response rate guarantees unbiased findings.
Q25: Data about what people say they will
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