Solved

Jonaed, an IT Support Specialist, Is Using Quick Assist to Resolve

Question 16

Multiple Choice

Jonaed, an IT support specialist, is using Quick Assist to resolve an issue that a user is facing with an application on their Windows 10 computer. Jonaed is trying to resolve the issue from his laptop over the Internet.
Which of the following is true of this scenario?


A) Jonaed will not be able to resolve the issue because Quick Assist does not work over the Internet.
B) Jonaed's laptop and the user's computer will not communicate directly with each other.
C) Jonaed will need to set up a special firewall configuration for Quick Assist to work.
D) Jonaed's laptop will not be able to display the user's screen even if the user allows it.

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions