Multiple Choice
If a company emphasizes that "no purchase is complete until the customer is satisfied," then it's:
A) utilizing a symbol.
B) communicating its values to customers.
C) using a slogan to present its values to customers and employees.
D) utilizing a hero for the purpose of conveying values.
E) using customers to harass the employees.
Correct Answer:
Verified
Correct Answer:
Verified
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